There are many property management companies in the Algarve, offering a variety of services and differing levels of professionalism. Your relationship with your property manager is very important, and when you select a company to manage your villa or apartment, there are some important factors to consider:
* Flexibility. Are they willing to adapt their services to your needs, and very importantly your guests needs * Knowledge. An in depth knowledge of local suppliers, specialist repair companies, construction standards, technical equipment and facilities is essential. Good knowledge and the right contacts can save you time and money * Transparency. If there is a problem, you need to be notified immediately, and be given time to find a solution. If you are unhappy with the costs of works carried out, you want coipes of receipts to prove the true costs incurred * Honesty. You have to trust your management company, and a key element of this is an honest relationship * Records. If you are paying for regular pool maintenance, or house inspections, these should be documented and recorded.
Our History
Our property management service developed organically, as a result of clients who had purchased property from us, and wanted to continue to be looked after in the same manner. Initially, the services were loosely organised, but we have now formalised the management services we offer, to ensure all clients receive the same high standard of care.
Our promise to you
We take our responsibility very seriously, and we treat our clients properties as if they were our own. We also treat our clients as if they were part of our family, and we are always available to help.
Support
Sometimes you just need to know where to go, or what to do in a given situation. Other times you need someone who speaks Portuguese to help you, and in some instances you need someone to resolve a problem in person. No matter what you need, we will help.
Transparency
Put simply, we tell you what we are going to do, how much it will cost, and then we do it. Sounds simple, but so few people seem able to do this. As an example of this, records are kept of pool maintenance, including the dates of visits, chemicals used and problems encountered. In practice, clients rarely ask to see these records, but it is reassuring that they exist, and that we are working in a pro-active manner. When maintenance tasks are necessary, we always aim to give you a fixed price in advance of carrying out the works. For full details of our maintenance service, please click here
Realistic pricing
Our services are priced at a level that ensures we deliver the service you need, at a reasonable price. We are not the cheapest property management company in the Algarve, but we do offer value for money.
Experience
Our team is small, but experienced and led by Richard Mills, who has formal training and qualifications in construction and building services. Our knowledge often ensures that repairs or refurbishment can often be carried out, in lieu of replacement, which is always the easy solution, but rarely the cheapest.
Honesty
If we have a problem that needs your input, then we will bring this to your attention, coupled with a solution. If we make a mistake, we take responsibility for this and resolve it. We know what our limits are, and if we are unable to manage your property efficiently, we are not afraid to say no, and recommend someone else who can help you in a better manner.
Our services
Experience has taught us that not all properties, and not all property owners, are the same. The management services we offer are, therefore, tailored to suit each individual case. We have a basic level of services, which include:
* Swimming pool maintenance and cleaning * Property inspections * Garden maintenance and renovation * Key holding and access control * 24/7 contact number * Point of contact for security companies * Checking of utility bills
In addition to these management services, you can choose from the following:
* Meet and greet * Laundry and cleaning * Internet (equipment hire and configuration) * Pre-arrival grocery shopping * Provision of firewood * Management of long term or holiday rentals
Our services are not restricted to these items, if you have a specific requirement, please let us know.
The property management service we offer is a personal service, so if you would like more information please send us an email or phone us to arrange a meeting.
